Before You Start
Find yourself a good appliance parts dealer. You can find them in the yellow pages under the following headings:
- Appliances, Household, Major
- Appliances, Parts and Supplies
- Ovens Stoves, Domestic
- Appliances, Household, Repair and Service
Call a few of them and ask if they are a repair service, or if they sell parts, or both. Ask them if they offer free advice with the parts they sell. (Occasionally, stores that offer both parts and service will not want to give you advice.) Often the parts counter men are ex-technicians who got tired of the pressures of in-home service. They can be your best friends. However, you don’t want to badger them with too many questions, so know your basics before you start asking questions.
Some parts houses may offer service, too. Be careful! There may be a conflict of interest. They may try to talk you out of even trying to fix your own oven. They’ll tell you it’s too complicated, then in the same breath “guide” you to their service department. Who are you gonna believe, me or them? Not all service and parts places are this way, however. If they genuinely try to help you fix it yourself, and you find that you’re unable to, they may be the best place to look for service. Here’s a hot tip: after what I just said, if they sold you this book, then I’ll just about guarantee they’re genuinely interested in helping do-it-yourselfers.
When you go into the store, have ready the make, model and serial number from the nameplate of the oven. Below is information on how to find the nameplate. Write down the model number. (Nowadays, just take a photo with your phone!) On some models, you will also need the lot number to get the right part, so if there is one on the nameplate, write that down, too.